Unauthorized Charge? Learn How to Manage Your Subscription

When you subscribe to one of our plans, the system activates a recurring subscription. This means that at the end of each billing cycle (monthly or annually, for example), a new charge is automatically made using the registered payment method.

These charges follow the terms of use accepted at the time of subscription. However, we understand that sometimes users may forget that the subscription remains active.

You can access the subscription portal at any time to:

• View details of your current subscription;

• Cancel automatic renewal;

• Update your payment method;

• Request immediate cancellation.

🔗 Click here to access the subscription portal

Canceling your subscription stops future charges, but does not refund payments already made, except in cases covered by our refund policy.

If you believe an unauthorized charge has occurred, please contact our support team as soon as possible. We’ll be happy to investigate the matter.

Our goal is to provide a transparent and reliable service. If you have any questions about charges, payment methods, or subscriptions, don’t hesitate to reach out to our support team